Defining Value was the first chapter in this series of Lean Blogs. With a clear sense of what value is from the perspective of the customer, organizations can evaluate every aspect of how they facilitate the delivery of products and services to their customers.
Value stream is a term Lean practitioners use to describe the transformation of customer demand to the fulfillment of that demand… a closed loop. The tool used to capture that transformation, no surprise, is called a “value stream map”,...
Chapter 1: Lean Principles, Defining Value and the Eight Wastes
I recently delivered, on a behalf of a client, a two-day “Introduction to Lean” session. In an effort to make sense of the client’s training content, I scratched out three flip charts to help summarize for the students what Lean is all about. 200+ slides now condensed into three flip charts. Overproducing, one of the eight wastes I’ll cover in a subsequent blog, applies equally to training materials.