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Unlocking the Secrets to Lean Municipal Excellence!

Wednesday, March 6, 2024     1:00-2:00pm EST

Join us for a power-packed hour of insights and real-world experiences as three seasoned municipal continuous improvement leaders – Brenda Stonehouse, Michael Norman, and Kenneth Leung – share their journey in deploying Lean methodologies in the municipal sector.


From the evolution of Lean strategies to overcoming unique challenges, harnessing technology, fostering a culture of continuous improvement, and showcasing impactful case studies, this webinar is your key to navigating the challenges and complexities of implementing and sustaining a Lean continuous improvement in municipal governance and operations. Discover practical tips, strategies for sustaining momentum, and engage with our panelists during a Q&A session.

Speaker Biographies


Brenda Stonehouse is a strategy and continuous improvement professional with experience in government, business and the non-profit sector. Brenda is a Lean Master Black Belt with over 10 years experience in continuous improvement and is currently the Manager of Strategy and Innovation for the City of Kawartha Lakes. She also teaches Lean and Strategic Planning at Fleming College as part of their Peak Leadership Program.


Kenneth Leung is a certified Lean Master Black Belt and Professional Engineer. Ken passionate about continuous improvement and is experienced in both the public and private sectors, and manufacturing and service industries. Currently as a Lean Program Manager at the City of Mississauga, he is responsible for the design, execution, progress and results of the program, with the ultimate goal of strengthening the continuous improvement culture and delivering more value to the residences.


Mike Norman is an experienced and motivated process improvement specialist with a wide range of experience in automotive, healthcare and is currently Executive Manager of Strategic Initiatives with the London District Catholic School Board. Building upon his 25 years of leadership experience including developing and deploying City of London’s and St. Thomas Elgin General Hospital’s Lean continuous improvement programs, Mike assists LDCSB with the development and deployment of performance metrics, roles and responsibilities, and knowledge transfer of lean tools and techniques while continually adding value as defined by the customer.

REGISTER NOW TO SAVE YOUR SPOT!  Whether you're considering Lean adoption or are already on the journey, this is a must-attend event to transform the way your municipality operates. Don't miss out—reserve your spot now and embark on the path to municipal operational excellence!

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