Are We Asking the Right “Why” Question?
"Are we asking the right 'WHY' question" is the theme for this latest article on Lean Thinking & continuous improvement from RPM-Academy.
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Rod Morgan, Head of Faculty, RPM-Academy
- Oct 18, 2018
- 4 min
Chapter 2: Identifying the Value Stream
Defining Value was the first chapter in this series of Lean Blogs. With a clear sense of what value is from the perspective of the...
690 views0 comments
Rod Morgan, LSSMBB, Head of Faculty, RPM-Academy
- Sep 27, 2018
- 5 min
Chapter 1: Defining Value - A Lean Imperative
Chapter 1: Lean Principles, Defining Value and the Eight Wastes I recently delivered, on a behalf of a client, a two-day “Introduction...
5,077 views0 comments
Rod Morgan, Head of Faculty, RPM-Academy
- Jun 19, 2017
- 4 min
Takt Time and University of Ottawa Convocation 2017
For those who have attended my training classes, whether live, instructor-led virtual or traditional “brick and mortar”,...
103 views0 comments
Rod Morgan, LSSMBB
- Mar 6, 2017
- 4 min
The Oscars™ and Air Canada... Bruised But Okay!
I am confident that many who read this post do share a similar view in terms of, “How can this type of error or failure occur?” Last...
58 views0 comments
Rod Morgan, Head of Faculty, RPM-Academy
- Oct 1, 2016
- 6 min
Writing Effective Problem Statements… A LIFE skill!
In our role as continuous improvement specialists, we are typically challenged to “solve” difficult problems for our respective...
1,299 views0 comments
Rod Morgan, Head of Faculty, RPM-Academy
- Mar 6, 2016
- 3 min
Moving Data, Moving People... What's the Difference?
I had the privilege of working with several organizations this year, each representing very different industry sectors. One of the...
91 views0 comments
mclarenpeter
- Jan 19, 2016
- 4 min
When Hindsight Isn’t Good Enough: The Challenger Disaster
I recently taught a session on Logistic Regression to a group of Lean Six Sigma Black Belts. It’s one of those seldom-used tools that...
504 views0 comments
Rod Morgan, LSSMBB, Head of Faculty, RPM-Academy
- Jan 6, 2016
- 5 min
When 125 GB Is Just Not Enough!
Alternate titles: "Holiday Internet Usage" or... "Post-Holiday Season Internet Blues" Why, after only 10 days into my new billing cycle,...
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Rod Morgan, LSSMBB, Head of Faculty, RPM-Academy
- Jan 5, 2016
- 4 min
Google and a Lesson in Customer Disservice
I have been on and off the phone with Google AdWords Express technical support for the last 20 hours and this has been an experience in...
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Rod Morgan
- Aug 30, 2015
- 5 min
Batching and Queuing – a Canadian Healthcare Paradigm?
I was recently engaged to provide consulting services to a primary care clinic in a large Canadian city. This particular clinic was...
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Rod Morgan, Head of Faculty at RPM-Academy
- Jul 29, 2015
- 3 min
The Importance of Randomization
When gathering data (sampling) from a population for the purpose of describing as well as making inferences on said population,...
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Rod Morgan
- Jul 1, 2015
- 5 min
Creating Effective Workplaces and Tales from the Kitchen Sink.
Customer-focused thinkers like you recognize and passionately promote that value is defined by the customer and that any consumption of...
282 views0 comments
Rod Morgan, Head of Faculty at RPM-Academy
- Jun 5, 2015
- 3 min
Writing Effective Problem Statements
A problem often presents itself in terms of symptoms, blame, causes, and solutions. What is vital is having the ability to sift through...
1,362 views0 comments
Rod Morgan, Head of Faculty at RPM-Academy
- May 26, 2015
- 4 min
Practicality? Now that’s a "significant" mouthful!
I look back to my early days of Six Sigma training with great fondness… Descriptive statistics, central limit theorem, normality,...
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Rod Morgan, Head of Faculty at RPM-Academy
- Apr 28, 2015
- 2 min
What? Me Process?...
It has been a long and often bumpy road in my role as a Lean Six Sigma/Quality Consultant and trainer. I suspect 80% or more of our...
32 views0 comments
Rod Morgan, Head of Faculty at RPM-Academy
- Aug 19, 2014
- 2 min
The Value of Education and "Other Things"
Ah... here we are, again. Time to get out the tattered cheque book and write a big number down that represents the first term installment...
18 views0 comments
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