Rod Morgan, Head of Faculty at RPM-AcademyJan 19, 20164 minWhen Hindsight Isn’t Good Enough: The Challenger DisasterImage source: https://www.pickpik.com/ I recently taught a session on Logistic Regression to a group of Lean Six Sigma Black Belts. It’s...
Rod Morgan, LSSMBB, Head of Faculty, RPM-AcademyJan 6, 20165 minWhen 125 GB Is Just Not Enough!Alternate titles: "Holiday Internet Usage" or... "Post-Holiday Season Internet Blues" Why, after only 10 days into my new billing cycle,...
Rod Morgan, LSSMBB, Head of Faculty, RPM-AcademyJan 5, 20164 minGoogle and a Lesson in Customer DisserviceI have been on and off the phone with Google AdWords Express technical support for the last 20 hours and this has been an experience in...
Rod MorganAug 30, 20155 minBatching and Queuing – a Canadian Healthcare Paradigm?I was recently engaged to provide consulting services to a primary care clinic in a large Canadian city. This particular clinic was...