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A problem often presents itself in terms of symptoms, blame, causes, and solutions. What is vital is having the ability to sift through...

I look back to my early days of Six Sigma training with great fondness… Descriptive statistics, central limit theorem, normality,...

It has been a long and often bumpy road in my role as a Lean Six Sigma/Quality Consultant and trainer. I suspect 80% or more of our...

Ah... here we are, again. Time to get out the tattered cheque book and write a big number down that represents the first term installment...