Rod Morgan, Head of Faculty at RPM-AcademyMar 166 minThe Rise and Fall of Customer ServiceWhy is customer service apparently on the decline, how is this impacting business and consumer alike, and what can we do about it?
Rod Morgan, Head of Faculty at RPM-AcademyFeb 205 minThe Transformative Power of Generative AI in BusinessThe article speaks to the transformative power of generative AI in business and the disruption to traditional workplace roles.