Rod Morgan, Head of Faculty at RPM-AcademyMar 166 minThe Rise and Fall of Customer ServiceWhy is customer service apparently on the decline, how is this impacting business and consumer alike, and what can we do about it?
Rod Morgan, LSSMBB, Head of Faculty, RPM-AcademyMar 94 minLeadership Matters: Building and Sustaining a Culture of Continuous ImprovementThe importance of creating the "right" organization culture and behaviors that are essential for creating a continuous improvement culture.
Rod Morgan, Head of Faculty at RPM-AcademyFeb 205 minThe Transformative Power of Generative AI in BusinessThe article speaks to the transformative power of generative AI in business and the disruption to traditional workplace roles.
Rod Morgan, Head of Faculty, RPM-AcademyJan 285 minNavigating the Changing Landscape of Work: A Blueprint for Young ProfessionalsIn today's dynamic and ever-evolving professional landscape, young adults face a myriad of challenges. Here's what they can do.