Insights on Lean Six Sigma, Agile, Leadership, Innovation, and the Future of Work

Those who knew more often achieved more. Education rewarded memory. Experience accumulated over decades. Expertise was earned through years of study and practice. Today, that equation is changing... Yet as intelligent machines become increasingly capable of producing answers, an unexpected question emerges... What makes human work exceptional?

For generations, education has followed a familiar pattern... We learned first with the hope that the knowledge would prove useful later... We no longer need to accumulate months of knowledge before creating value. Increasingly, we can acquire knowledge at the moment we need to apply it.

Because somewhere along the way, is it possible that standard work might be handcuffed to or confused with the seductive but dangerous concept of best practice? And if that is the case, this coupling has quietly and sometimes catastrophically dulled the very creativity that Lean was meant to inspire and unleash.

Once upon a time, the British Cycling Team was the laughingstock of the competitive cycling world. One Olympic gold medal in nearly a century.

For too long, organizations have been told that excellence depends on their people and the culture they create.